SysAdmin / DevOps Engineer

We are seeking a hands-on SysAdmin / DevOps Engineer to support and maintain our day-to-day IT operations and infrastructure. In this role, you will ensure employees have reliable systems, tools, and technical support, from endpoint setup and VPN access to infrastructure maintenance and deployment processes.

You will collaborate with both local and US-based teams to support internal operations and cross-functional technical initiatives.

This is an on-site position based in our Niš office.

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Key Responsibilities

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• IT operations & endpoint management
  • Providing day-to-day IT support to employees
  • Onboarding, offboarding employees, and all related administration from an IT perspective
  • Managing Google Workspace and other tool accounts

• Asset & endpoint management
  • Maintaining a complete office equipment and asset inventory
  • Procurement of laptops, peripherals, and office equipment, coordinating repairs and RMAs, and managing hardware lifecycle

• Security administration
  • Setting up and enforcing endpoint security 
  • Overseeing and implementing industry-standard security protocols
  • Managing security breaches and upholding organizational policies, including Multi-Factor Authentication (MFA), password standards, and regular access audits

• Infrastructure, networking & cloud
  
  • Ensuring the office network remains fully operational through proactive management
  • Administering the internal virtualization host and managing virtual machines
  • Working with AWS and Azure on basic infrastructure setups—IAM, VMs, storage, and networking

• DevOps and platform support
  • Setting up and maintaining CI/CD pipelines and supporting project teams from a DevOps perspective (dev, staging, and production environments) 
  • Managing Docker containers and basic container workloads

• Monitoring & maintenance
  
  • Patch management and OS updates across servers and endpoints 
  • Setting up monitoring and logging, and managing DNS, SSL certificates, and domain renewals

• Cross-functional Engagement
  
  • Collaborating on global initiatives and partnering with departments based in the US
  • Coordinating with internal teams to support technical projects and everyday business operations
  • Assisting with operational coordination and accounting-related tasks, such as tracking expenses
  • Proactively identifying opportunities to refine and enhance internal workflows and processes

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Requirements

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• Experience in a SysAdmin, DevOps, or hybrid IT/Infrastructure role
• Solid knowledge of Linux and Windows administration
• Hands-on experience with virtualization platforms (Proxmox, VMware, Hyper-V, or similar)
• Good understanding of networking fundamentals – TCP/IP, DNS, DHCP, VPN, firewalls
• Experience with AWS and/or Azure (IAM, compute, storage, networking)
• Experience setting up and maintaining CI/CD pipelines (GitHub Actions, Azure DevOps, GitLab CI, or similar)
• Proactively identifying opportunities for process improvements and taking initiative in implementing operational changes and efficiencies 
• Working knowledge of Docker and containerized workloads
• Experience with monitoring and logging tools
• Strong troubleshooting skills across hardware, software, and network layers
• The ability to work independently and prioritize across many small and large tasks
• Excellent communication skills and a service-oriented mindset
• English language is a must 

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What we offer

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• On-site position in our Niš office 
• Support in your personal and professional growth
• Flexible working hours
• Private health insurance for employees and their children 
• Lots of team activities and perks

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